Shipping & Returns

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Due to COVID, orders are processed within 3-5 business days and delivered in 7-10 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email. We currently do not ship outside the U.S. Heaven 4 Kids is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. 

RETURN & EXCHANGE POLICY

Due to COVID, all sales are final at this time.

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